About Us

Welcome to Velbora!

We believe that a T-shirt is more than just a piece of clothing; it is a canvas for personal expression and a cornerstone of everyday comfort. As an independent "Own Brand" headquartered in New York, we are dedicated to designing and delivering premium-quality apparel that blends modern aesthetics with timeless durability.

From our carefully selected fabrics to our rigorous quality control processes, every Velbora T-shirt is crafted to meet the highest standards. We are not just a retailer; we are a brand that values craftsmanship, authenticity, and customer satisfaction above all else.

Our Mission

Our mission at Velbora is simple: to provide our customers with exceptional, high-quality T-shirts that stand out in a world of fast fashion. As an exclusive brand, we take full control over our designs and manufacturing standards. We aim to empower our customers to feel confident and comfortable every day by offering essential wardrobe pieces that are both stylish and built to last.

Our Commitment to You

We understand that building trust is the foundation of any successful business. That is why our commitment to you extends far beyond the checkout page. Based in the United States, we take pride in serving our local market with transparency and integrity.

Our dedicated customer support team is always ready to assist you. We strive to be as responsive as possible, aiming to reply to all customer inquiries within 24 hours during our standard business days. Whether you have a question about our fabric, need sizing advice, or require assistance with an existing order, we are here to help.

Authentic and Secure Shopping

When you shop with Velbora, your security and privacy are our top priorities. We have built our online store to provide a seamless and protected shopping experience:

  • Data Security: Our store is powered by Shopify, utilizing industry-standard SSL encryption to ensure your personal and payment information remains completely secure.
  • Verified Payments: We process all transactions securely through Shopify Payments, accepting major credit cards and digital wallets (Visa, Mastercard, American Express (AMEX), Discover, Diners Club, Apple Pay, Shop Pay, and Google Pay).
  • Transparent Operations: We do not believe in hidden fees. The price you see at checkout is the final price, and all transactions are processed in US Dollars (USD).

Why Choose Velbora?

We have structured our business model to prioritize your peace of mind:

  • Premium Own-Brand Quality: Every item is designed and quality-checked under our exclusive Velbora brand standards.
  • Free & Fast Shipping: We offer Free Shipping on all orders within the United States. Through our reliable partners (DHL and FedEx), your order will arrive within an estimated 4 to 7 business days.
  • Customer-First Return Policy: We offer a straightforward 30-day return window. If you are not completely satisfied with your unworn T-shirt, you can return it with a $0 restocking fee.

Connect With Us

Transparency is at the heart of Velbora. We encourage our customers to reach out to us with any feedback or questions.

Business Information

  • Business Name: Velbora
  • Business Address: 307 W 4th St, New York, NY 10014, USA  
  • Business Email: support@velbora.shop
  • Business Phone: +1 (212) 604-8267
  • Customer Support Hours: Monday to Friday: 10:00 AM – 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Time - New York
  • Response Time: Our customer support team responds within 24 hours on working days.
  • Contact Form: Click here


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